I am always grateful to JLC Live for allowing me the opportunity to present seminars at their shows. My last show was in Portland OR back in December. Attendees of the seminars are asked to rate the speakers and their presentations so JLC and the speaker has feedback on what works and what doesn't,
I was pleased to read the comments from the attendees of my "How To Build &Waterproof Decks to Last Thirty Plus Years" and see that I was able to provide an enriching experience for them. With 33 "report cards" returned, speakers were rated between 1-4 with 4 being excellent and 1 being poor, I was rated at a 3.73 for "Speaker Knowledge and Presentation" and 3.55 for their "Overall Course Experience".
Attendees commented "Knowledge was excellent" Thorough presentation, well delivered." and "Super knowledgeable. I learned a lot! Thanks!"
Thank you to all who attended and returned evaluations, they are very helpful.
For builders, contractors, architects and others involved with roof decks, you can learn from the expert on deck waterproofing too. I am providing seminars to builders groups, firms and trade shows nationwide. Inquire today to Bill@centralcoastwaterproofing.com or call me direct at 805-801-2380
The experts on pedestrian traffic coatings brings you the information you need on one website! We have information on all pedestrian traffic coatings manufacturer's, including Pli-Dek, West Coast Specialty Coating Systems, Desert Brand, Life Deck, Tufflex, Mer-Kote and Dex-O-Tex systems. Browse our website for articles, videos, news stories and more. We'll be updating and adding more pages soon so bookmark this site and come back and visit!
Thursday, January 15, 2015
Wednesday, December 17, 2014
What Liability Does a CID Management Company Have When They "Endorse" a Vendor's Services & Expertise?
A Licensed Contractor Has a Complaint Disclosure Listed on Their License-Should They Be Dropped Off The "Preferred Vendors List" Maintained by a Management Company?
Many CID management companies perform basic background checks of vendors who wish to provide services to CID's. A background check may include verifying a contractors license (checking that complaints don't exist), being named as an additional insured on liability policies, verifying workers compensation is in place if the vendor has employees etc.
What happens though when a management company posts a vendors name on it's website and says it "endorses their services and expertise"? In my opinion, they step into a mine field.
It's one thing to verify a vendors credentials, but it's quite another to endorse a vendor. For one, if something goes wrong with that vendor, the client will remember that you told him to use them. Secondly, your firms integrity is on the line. Third, the management company will now have to monitor the vendors reputation, if it sinks for whatever reason, clients will think that you should know that. If you don't and there is a hit on a vendors reputation, they will wonder why you didn't know that and pull that vendor from your list of endorsed vendors.
A recent case in point-The Management Trust-Goetz-Manderley maintains a list of "trusted partners" who in TMT's own words "endorses their services and expertise". Endorse meaning "declare one's public approval or support of."
One of their endorsed vendors is a general contractor/waterproofing company called DeckTech, Inc.
Decktech Inc has a complaint disclosure on their license listing with the CSLB that alleges serious license violations of the Business & Professional Codes governing businesses. While their license is currently active, the disclaimer reads-
What happens though when a management company posts a vendors name on it's website and says it "endorses their services and expertise"? In my opinion, they step into a mine field.
It's one thing to verify a vendors credentials, but it's quite another to endorse a vendor. For one, if something goes wrong with that vendor, the client will remember that you told him to use them. Secondly, your firms integrity is on the line. Third, the management company will now have to monitor the vendors reputation, if it sinks for whatever reason, clients will think that you should know that. If you don't and there is a hit on a vendors reputation, they will wonder why you didn't know that and pull that vendor from your list of endorsed vendors.
A recent case in point-The Management Trust-Goetz-Manderley maintains a list of "trusted partners" who in TMT's own words "endorses their services and expertise". Endorse meaning "declare one's public approval or support of."
One of their endorsed vendors is a general contractor/waterproofing company called DeckTech, Inc.
 |
| Risky business when "endorsing" a company? |
DISCLAIMER: Any complaint listed is only an allegation of a probable violation. A complaint does not affect the status of the license at this time. If a complaint is referred to the Office of the Attorney General for legal action, it may result in the suspension or revocation of the license. Pursuant to 7124.6 of the Business and Professions Code, the following complaints meet the criteria for disclosure.
and then following the disclaimer, the complaints against Decktech Inc are listed.
In the words of The Management Trust "TMT only admits the very best vendors as Trusted Partners, vendors who value workmanship and professionalism above their bottom line". What liability or exposure to risk does a management company have when a "trusted partner", has a complaint disclosure on their license and they leave them on their trusted partners listings?
CSLB only lists accusations such as this when certain criteria has been met, that being-
and then following the disclaimer, the complaints against Decktech Inc are listed.
In the words of The Management Trust "TMT only admits the very best vendors as Trusted Partners, vendors who value workmanship and professionalism above their bottom line". What liability or exposure to risk does a management company have when a "trusted partner", has a complaint disclosure on their license and they leave them on their trusted partners listings?
CSLB only lists accusations such as this when certain criteria has been met, that being-
7124.6. (a) The registrar shall make available to members of the
public the date, nature, and status of all complaints on file against
a licensee that do either of the following:
(1) Have been referred for accusation.
(2) Have been referred for investigation after a determination by
board enforcement staff that a probable violation has occurred, and
have been reviewed by a supervisor, and regard allegations that if
proven would present a risk of harm to the public and would be
appropriate for suspension or revocation of the contractor's license
or criminal prosecution.
Unless The Management Trust, in our opinion, removes Decktech Inc from their list of "trusted vendors" they open themselves to criticism, accusations of self-dealing and if something went wrong on a job being done by DeckTech, Inc, possibly being named in a suit as a cross defendant.
If Decktech can clear their name and no complaints are listed, then certainly it would be of to reinstate them on the list, but as we see it, the stakes are too high to risk your reputation based on another firms diminished standing.
What are your thoughts? Tell us in the comments.
Monday, December 1, 2014
Duradek Schedules a Deck Education Seminar in Truckee/Tahoe Area December 9th
Free Education for Building Professionals of Truckee & Tahoe
WALKABLE ROOF DECK MEMBRANES: Free for CATT Members | $10 for Non-Members
Duradek of Utah’s Matt McClure will be presenting ‘Walkable Roof Deck Membranes and Roofing Systems’ on Tuesday, December 9th in Truckee, CA. This is a must-attend event for building professionals in the region to best understand the considerations and options to maximize the potential of the growing trend of increasing residential outdoor living space. Seating is limited so book now!
Course Details:
Class Date: Tuesday, December 9
Class Time: 12:00 PM – 1:30 PM, Q & A After, LUNCH PROVIDED
Class Location: CATT Office - 12313 Soaring Way, Suite 1G, Truckee, CA
Class Time: 12:00 PM – 1:30 PM, Q & A After, LUNCH PROVIDED
Class Location: CATT Office - 12313 Soaring Way, Suite 1G, Truckee, CA
Thursday, November 27, 2014
Tuesday, November 11, 2014
DeckExpert.com's New Promo Video is Up at YouTube.com !
Check out our new promo video for our "Best Building Practices for Building and Waterproofing Roof Decks" seminar that we present to builders.
Our next seminar is at JLC LIVE Residential Construction Show on December 4th in Portland OR.
Our seminar will help builders of every size understand the best practices necessary in building and waterproofing a deck to last 30 years. It's perfect for architects too.
Watch our video and contact us to schedule a seminar. Reasonable rates and a great event. One hundred percent of our attendees have rated our seminar as excellent or good at our last Portland seminar in 2013.
Best Building Practices for Waterproof Decks Semi…: http://youtu.be/CqDUGrLvroM
Monday, November 3, 2014
DeckExpert.com Issues Alert-Decktech Inc of Grover Beach Draws the Ire of CSLB-Referred to Legal Action for Alleged Violations
CSLB is a consumer protection agency that investigates claims by consumers regarding contractors licensed by the agency to perform construction. Most times when they investigate they have arbitration's that aren't subject to public disclosure.
It takes some really egregious violations to get referred to the state Attorney General's office for civil or criminal prosecution, but DeckTech handily managed to so so.
If you look up DeckTech's license at CSLB (796956) you'll see that they are in the sights of the AG and what charges they face-five total, ranging from taking to large a deposit to abandoning the job to being paid to much for the work they performed. Yeah, bad stuff.
DeckTech also has a pending suit against them by a client who filed the complaint with CSLB.
Be very careful about contracting with Decktech and be aware that if their license is suspended or revoked, your "warranty" will only be useful as toilet paper.
Remember, never pay more than 10% or $1,000 down as a deposit. Never pay a contractor unless you get a conditional lien release from them. Never pay in advance for work that isn't done. See CSLB's website for more information about protecting yourself as a consumer.
It takes some really egregious violations to get referred to the state Attorney General's office for civil or criminal prosecution, but DeckTech handily managed to so so.
If you look up DeckTech's license at CSLB (796956) you'll see that they are in the sights of the AG and what charges they face-five total, ranging from taking to large a deposit to abandoning the job to being paid to much for the work they performed. Yeah, bad stuff.
DeckTech also has a pending suit against them by a client who filed the complaint with CSLB.
Be very careful about contracting with Decktech and be aware that if their license is suspended or revoked, your "warranty" will only be useful as toilet paper.
Remember, never pay more than 10% or $1,000 down as a deposit. Never pay a contractor unless you get a conditional lien release from them. Never pay in advance for work that isn't done. See CSLB's website for more information about protecting yourself as a consumer.
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